Frequently Asked Questions
Everything you need to know about our premium hearing fashion and accessories.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout if you need your items sooner.
What is your return policy?
We offer a 45-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund, no questions asked.
Do your products come with a warranty?
Yes, all Audien Hearing products include a 1-year manufacturer's warranty that covers any defects in materials or workmanship.
Are your hearing accessories adjustable for different sizes?
Absolutely. Our designs prioritize comfort and versatility, featuring adjustable components to ensure a perfect fit for every user.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal and Apple Pay.
How do I track my package after it ships?
Once your order is processed, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.